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Home policy documents

Home policies

You can access your documents through our customer portal. You’ll have received an email from us with a link to it. If you can’t find this email them please click here where you can access the customer portal or register to use it.

Below are all the standard documents you should read and understand for your Home insurance policy.

  • Terms of business
    This tells you the terms on which we agree to act for you and contains details of our statutory and regulatory responsibilities towards you

Optional Extra documentation

When you bought the policy you may have decided to take out some optional extras.

The PDFs below give you all the information you need to ensure you understand exactly what the policy is designed to do, any restrictions and gives you the contact details in the event you would ever need to take advantage of the optional extras you have chosen.