Just Message or Tweet us with your query and we’ll respond as soon as we can
We try our best to offer great service at every stage of your insurance experience with us. If you feel that we have fallen below the quality you would expect and want to make a complaint then please contact 'The Complaints Manager' at the following address:
If you've exhausted our complaints procedure and remain dissatisfied you may write to the Financial Ombudsman Service.
Details of how to make a complaint can be found in our terms of business if you feel we’ve not met the standards you expect.