Kitsune Associates partners with WNS Assistance
The partnership will provide Kitsune Associates, an underwriting agency that specialises in motor insurance products, a streamlined, technology-driven solution for improved claims management. Kitsune expects the partnership to provide a boost to its customer experience, given the strong track record and customer-centric approach of WNS.
Trevor Bowers, Managing Director of Kitsune Associates, stated: “We are delighted to partner with a such a well-known and experienced claims outsource provider in WNS Assistance. We are confident that with their modern technology solutions, incorporating fully integrated end to end claims management functions, our customers’ claims will be managed highly effectively, leading to a great customer experience and highly efficient control of indemnity spend.“
Mark Turner, Chief Commercial Officer of WNS Assistance, said: “We are proud to announce the strategic partnership with Kitsune Associates, which represents an important opportunity for the future of our business. Throughout all aspects of our service delivery, we have a commitment to reduce indemnity spend, lower operating costs, and improve customer service, whilst deploying digital solutions that embody these principles.”
About Brightside Group
Brightside Group is a leading UK insurance broker. Brightside delivers car, home and business insurance to hundreds of thousands of customers across the UK.
Our brands include Brightside (for Brightside Car and Van), One Insurance Solution (OIS) for business and personal insurance, CVD (Commercial Vehicle Direct) and eBike. As well as Kitsune Associates, the group also owns a number of specialist brands, including IQED (medical reporting), and ProSport, a specialist insurer for professional and semi-pro sports people.
Our partnership with some of the biggest UK insurers means we can find the best possible products for our customers at a fair price. We are also investing in new technology to deliver an unrivalled service, both online and on the telephone.
Headquartered in Aust, Bristol, but with offices in Chandler’s Ford and Torquay. Brightside Group has strong roots in the South and South West.
For more information on Brightside Group please contact: Ben Welsh - 07568 382040
About WNSWNS (Holdings) Limited (NYSE: WNS) is a leading global business process management company. WNS offers business value to 350+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process management services such as finance and accounting, customer interaction services, technology solutions, research and analytics and industry specific back office and front office processes. As of December 31, 2018, WNS had 38,892 professionals across 57 delivery centers worldwide including China, Costa Rica, India, Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. For more information, visit www.wns.com.