Our cookie policy

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Kitsune is currently taking every step to help protect our people and our customers. 

It goes without saying that our top priority is protecting our people. Alongside this, we will continue to make sure our customers have the peace of mind they need from insurance protection. Our prime focus is on providing our brokers and customers communication channels that can continue to offer a proactive and responsive service.

Current government guidelines are asking for people to work from home. We have therefore taken the decision that the best way to protect our people and continue our service to brokers and customers will be via an email service that will be continually operated between the hours of 9am to 5pm, Monday to Friday.

If you have any queries, please direct these to enquiries@kitsuneassociates.co.uk  and we will respond as soon as we can.

We thank you for your patience and understanding in these unprecedented and uncertain times.

Helping Our Customers

We have received a number queries regarding the Covid-19 situation and the cover we are offering. We hope that this answers your question but if not, please contact your broker in the first instance or email us at enquiries@kitsuneassociates.co.uk to which we will reply as soon as possible.

  • We will offer cover to anyone using their car for any volunteering work including delivering medicine or food to those in need. Cover will be automatically extended and there is no need to advise us or your broker of this change.
  • We will extend cover for any key workers that require to commute or travel to a different place of work to what they normally would. Cover will be automatically extended and there is no need to advise us or your broker of this change
  • If you are having any financial issues and struggling to meet your insurance repayments, please contact your broker as there may be help available.
  • If you need to discuss any other aspects of your policy or the effects of COVID-19 on your cover, please contact your broker who will be able to advise.