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Contact

We hope you have all the information you need, but should you need to get in touch with us for any extra information then feel free

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Complaints

We try our best to offer great service at every stage of your insurance experience with us. If you feel that we have fallen below the quality you would expect and want to make a complaint then please contact 'The Complaints Manager' at the following address:

complaints@brightsideinsurance.co.uk

If you've exhausted our complaints procedure and remain dissatisfied you may write to the Financial Ombudsman Service.

Details of how to make a complaint can be found in our terms of business if you feel we’ve not met the standards you expect.

More information on complaints