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Contact Us

We hope you have all the information you need, but should you need to get in touch with us for any extra information then feel free.

You can call us

Car: 0333 005 2424
Van: 0333 005 2352

8am to 8pm Monday to Friday
9am to 5pm Saturday
Closed on Sunday

You can email us

car@brightsideinsurance.co.uk or van@brightsideinsurance.co.uk

Or alternatively you can ask us any query you want on social media

You can write to us

If you'd like to write to us the address is:
Brightside, Brightside Park
Severn Bridge, Aust
Bristol BS35 4BL

Complaints

We try our best to offer great service at every stage of your insurance experience with us. If you feel that we have fallen below the quality you would expect and want to make a complaint then please contact 'The Complaints Manager' at the following address:

complaints@brightsideinsurance.co.uk

If you've exhausted our complaints procedure and remain dissatisfied you may write to the Financial Ombudsman Service.

Details of how to make a complaint can be found in our terms of business if you feel we’ve not met the standards you expect.

For more information on complaints, click here