We like to make your claim as stress-free as possible.
Select your insurance product below to reach the right number and find out what information we'll need for your claim.
Of course we hope you never have to make a claim and that you enjoy trouble free insurance, but if you do need to make contact with your claims company then you should find all you need on this page.
Remember it's important to let the relevant claims team know about an incident as soon as you can, even if you're not at fault.
This is because in the time after the incident you, or a third party, may decide to make a claim and if you haven't let the claims team know of the incident, then your insurance may not cover you.
|Monday - Friday||8am - 9pm|
|Saturday||9am - 5pm|
|Sunday||11am - 5pm|
Of course we hope you never have to make a claim, but if you need to contact us then you can find our details here.
As our claims are managed by a specific claim provider we can only advise you of the current reported status of a claim, we can't give you any details about the claim. Find out more here
Find out more information here.
A letter from the insurer you were covered with at the time of the incident is an acceptable proof of a claim not being your fault, and this is generally called "a non-fault claim". This can be sent to us via your account, email or post.