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Pricing and Analytics Manager  

Pricing & Analytics  
Home Based  

Pricing and Analytics Manager

Salary: circa £65,000 per annum
Location: Home based, within easy reach of our Bristol Office

About the Team

Please note due to current situation in relation to Covid-19 our offices are currently closed and therefore our interview processes have been adapted to allow recruitment to continue virtually.

We pride ourselves in delivering great results through a combination of hard work, collaboration, and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It is about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.

About the role

We are looking for an experienced Pricing professional to join the Pricing & Analytics team on a full-time permanent basis. Reporting into the Head of Pricing, you will be joining and helping lead a successful team of Pricing Analysts which have responsibility for the delivery of Broker pricing across a broad spectrum of insurance products.

This is an exciting opportunity for a Senior Pricing professional to gain experience in a leadership role, whilst working on multiple product areas. The key elements of your role will include:

  • Accountability for the delivery of BAU Broker Pricing across the entire Brightside product base
  • You will help to contribute to the enhancement of our pricing processes, tools and techniques and ensure our pricing decision-making is driven by best-in-class analytics
  • You will have responsibility for reviewing performance, identifying pricing opportunities and proposing alternative pricing scenarios to meet growth objectives
  • Working with internal stakeholders you will be a key contributor to the business strategy, delivering vital insight into how we further develop and grow our portfolio and strengthen our commercial propositions
  • Responsibility for developing, maintaining and enhancing pricing models to allow detailed price scenario modelling
  • Help to provide continual development for the overall capability of the Pricing Team, ensuring deployment of best-in-class analytics and statistical techniques

About you

  • Proven ability to work in a team or independently
  • Strong Insurance background with a sound understanding of the market and commercial components of insurance products
  • Experience in the development and building of pricing models including Price elasticity and Lifetime Value Modelling (i.e. strong statistical modelling experience including advanced regression, propensity and forecasting models)
  • Expertise in Price Optimisation Software (i.e. Radar and Emblem, or Earnix)
  • Experience with data science methodologies/techniques (e.g. PCA, GBM/XGBoost, clustering) in either R or Python
  • Ability to interact with stakeholders at all levels of the enterprise and influence decision-making in a competent and persuasive manner
  • Strong personal leadership skills with the ability to teach and help others develop professionally
  • Knowledge and use of Data Visualisation packages (e.g. Tableau)
  • Understanding of insurance compliance, regulatory and legislative environment
  • Ability to work independently and virtually, both personally and as a leader
  • Need a broadband upload and download speed of at least 5 mbps. If you’re not sure what your internet speed is you can check it by ‘googling’ internet speed test and select the ‘Run Speed Test’ button.

What is in it for you?

We will provide you with the training and support you need, so you will really understand the ins and outs of the products we provide. Your initial training will be a mixture of virtual and on the job training, which will all be completed remotely. But our investment in you does not stop there! We believe in developing our people so you can expect continual development in your role as well as further career opportunities.

If you are successful, we will provide you with the necessary, IT equipment to carry out your role from the comfort of your own home.

You will also receive a wide range of benefits:

  • You will start on 25 days’ holiday (plus bank holidays) and this will increase with your length of service
  • If you need more holiday you have the option to buy up to 3 additional days
  • And you will never have to work on your birthday!
  • Life Assurance to the value of 4 times your basic salary
  • Company pension scheme
  • We give you access to a discount site for things like eating out, health and leisure, family fun and more
  • Access to hundreds of pounds’ worth of health care and treatments via our Health Cash Plan
  • You will also get access to the 24/7 Employee Assistance Programme.

To find out more about what it is like to work at Brightside check out our dedicated careers pages on Facebook, Instagram, and LinkedIn

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Portfolio Analyst  

Trading  
Home based  

Portfolio Analyst

Salary:             Competitive (Depending on Experience)
Location:         Home based, and within easy reach of our Head Office based in Bristol
 

About the team

Please note due to current situation in relation to Covid-19 our offices are currently closed and therefore our interview processes have been adapted to allow recruitment to continue virtually.

We are looking for a Portfolio Analyst to join the trading team on a full-time permanent basis. Reporting to the Director of Trading, you will be joining a team of analysts who perform multi-dimensional analysis to support the delivery of volume and profit targets of the business.

About the role

The successful candidate will help to analyse large volumes of data to assist the insurer relations manager and the Director of Trading to help grow specific product lines.

The key elements of your role will include:

  • Regularly review sales, income & profit through the Groups product lines highlighting issues or significant changes.
  • Provide analysis to support pricing strategies across multiple products.
  • Provide data and analytical insight into the current trading patterns to determine business decisions and support insurers, aggregators and partners to help grow specific product line.
  • Attending meetings with insurer panel members and actively reviewing data in a live environment to assist in providing data insight and improving our broker scores and relations.
  • Contribute to the creation, development and ongoing analysis of business plans and budgets.
  • Effectively prioritise and organise own workload to ensure that deadlines are adhered to.
  • Any other duties as reasonably required.

About you

We are looking for someone who can take ownership of their own workload and hit the ground running. You will need to have:

  • Experience of working in an analytical role
  • Excellent Numeracy skills
  • Excellent attention to detail
  • Excellent data manipulation and reporting skills
  • Strong Communication skills
  • Proficient Excel knowledge
  • SQL knowledge and experience
  • Ideally you will have some experience in R, or Python
  • Success working in a team based environment with good interpersonal skills.
  • Ability to work independently and virtually.
  • Need a broadband upload and download speed of at least 5 mbps. If you’re not sure what your internet speed is you can check it by ‘googling’ internet speed test and select the ‘Run Speed Test’ button.

What’s in it for you?

We believe in developing our people so you can expect continual development in your role as well as further career opportunities.

You will receive a wide range of benefits:

  • You’ll start on 22 days’ holiday (plus bank holidays) and this will increase with your length of service
  • If you need more holiday you have the option to buy up to 3 additional days
  • And you will never have to work on your birthday!
  • Life Assurance to the value of 4 times your basic salary
  • Company pension scheme
  • We give you access to a discount site for things like eating out, health and leisure, family fun and more
  • Access to hundreds of pounds’ worth of health care and treatments via our Health Cash Plan
  • You’ll also get access to the 24/7 Employee Assistance Programme.

To find out more about what it is like to work at Brightside check out our dedicated careers pages on Facebook, Instagram, and LinkedIn

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Applications Manager  

Technology & Change  
Home based  

Applications Manager

Salary:             £50,000 - £60,000 per annum (Depending on Experience)
Location:         Home based, and within easy reach of our Head Office based in Bristol

Contract:         6-month FTC

Please note:    For internal candidates this position is classed as a ‘secondment’ opportunity
 

About the team

Please note due to current situation in relation to Covid-19 our offices are currently closed and therefore our interview processes have been adapted to allow recruitment to continue virtually.

We are currently looking for an experienced Applications Manager to join our Technology team on a six-month fixed term contract.

Our Technology team is responsible for delivering the technology solutions and services that enable Brightside to deliver services to its customers and the Applications team under the Applications Manager is a key part of this.

About the role

As the Applications Manager you will be responsible for and actively involved in the delivery, support, maintenance and development / configuration of the core applications for the Brightside Group, as well as managing the vendors who provide these core applications. You will also help ensure that the applications meet the current and future requirements of the business as well as the wider market, and to make sure that the Brightside Group effectively exploits all applications capabilities to enable the most efficient and effective business process and performance.

Some of your key responsibilities will be:

  • To manage delivery of applications and associated services to ensure that they meet agreed service levels, key performance indicators and any contractual obligations.
  • To ensure that the applications and associated services conform with all legal, regulatory and company obligations and enable the Brightside Group to fulfil its compliance obligations, and that risks are identified and effectively managed.
  • To drive continuous improvement in the applications and associated services, ensuring alignment with agreed architecture and roadmaps, so that the current and future needs of the business are met.
  • To work closely with the wider business to drive improvements in performance and to ensure that the capabilities of the applications are aligned with the needs of the business and are being fully exploited.
  • To develop and manage relationships with key application vendors to ensure that they deliver in line with their contractual obligations and agreed performance measures.
  • To ensure that the application elements of projects and other changes are delivered in line with agreed plans, budgets and quality criteria.
  • To set and document the standards, procedures and processes for applications and delivery of services, ensuring that they comply with all appropriate policies, and to manage the Applications team and third-party vendors.
  • To lead, manage and develop the Applications team to ensure that it has the capabilities to deliver what the business needs now, and in the future, and to provide career development and growth for the team.

About you

We’d love to hear from you if you have hands on experience with managing, developing and supporting applications, including managing teams who do this. This should primarily involve commercial (off the shelf) products and could include bespoke applications as well, ideally gained in the insurance broking market,

Ideally you will also have:

  • Experience as a team manager and hands on supervision that includes managing, developing and motivating teams of applications support / development professionals
  • Experience of working with CDL and OGI in the insurance broking environment
  • A strongly delivery focused approach, with the ability to work under pressure, to tight deadlines, across multiple activities
  • Experience of working in partnership with the wider business to drive improvements in applications and business performance
  • Experience of vendor management
  • Experience of managing development by in house and 3rd parties
  • A sound understanding of ITIL, ISO27001, PCI-DSS and IT Governance generally
  • Strong communication skills, able to form and develop relationships across all levels with both internal and external stakeholders
  • Experience of both waterfall and agile methodologies
  • A home broadband connection that allows you to work effectively and reliably from home, at a minimum 5mbps upload and download speeds

If you are successful, we will provide you with the necessary IT equipment to carry out your role from the comfort of your own home.

What’s in it for you?

We believe in developing our people so you can expect continual development in your role as well as further career opportunities.

You will receive a wide range of benefits:

  • You’ll start on 25 days’ holiday (plus bank holidays) and this will increase with your length of service (pro-rata for contract length)
  • If you need more holiday you have the option to buy up to 3 additional days
  • And you will never have to work on your birthday!
  • Life Assurance to the value of 4 times your basic salary
  • Company pension scheme
  • We give you access to a discount site for things like eating out, health and leisure, family fun and more
  • Access to hundreds of pounds’ worth of health care and treatments via our Health Cash Plan
  • You’ll also get access to the 24/7 Employee Assistance Programme.

To find out more about what it is like to work at Brightside check out our dedicated careers pages on Facebook, Instagram, and LinkedIn

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Customer Consultant - Sales  

Customer Operations  
Home based  

Salary: £19,500 plus bonus
Location: Home-based

About the Team

Please note due to current situation in relation to Covid-19 our offices are currently closed and therefore our interview processes have been adapted to allow recruitment to continue virtually.

These roles will be predominantly home-based therefore we are offering a flexible working pattern to suit your lifestyle and support a work life balance including; full time hours, spilt shifts and part-time hours. If you’re successful we will provide you with the necessary, IT equipment to carry out your role from the comfort of your own home. You will be required on occasions to travel to one of our offices for meetings etc. and so you will ideally live within an hour of one of our offices in Bristol, Southampton or Torquay.  

Brightside is a fun and fast paced financial services business.

We pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It’s about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.

About the Role

  • Your main place of work will be at home. There will be some requirement to travel to our office if required for meetings etc. and therefore you will need to live within an hour of one of our offices in Bristol, Southampton or Torquay.
  • You’ll spend your time speaking to potential customers over the telephone, generating new business sales and helping them renew their existing policies.
  • Sharing your knowledge on our insurance products and giving interested customers real reasons to buy
  • Identifying opportunities to offer additional products and services
  • It’s a fast-paced environment, so you’ll be the kind of person who thrives on busy days, converting leads, upselling and working to targets.
  • This a varied role, as all our customers have individual needs and therefore require bespoke insurance policies that meets their individual circumstances
  • The full-time working hours are 37.5 hours per week. We’ll need you to be available Monday to Friday 9am- 8pm. Typically if you are opting for full time hours you’ll work a 7.5 hour shift with an unpaid lunch break and then one in three Saturdays between 9am-5pm (when you work a Saturday you’ll get the time off in lieu). However, we are open to discussing all sorts of flexible options to suit you, including part time hours, split shifts and much more so please apply so we can discuss this with you in more detail

About you

It goes without saying that you will be at your best when you are helping customers by delivering exceptional service. Ideally you will also have experience of working to targets in a sales-based environment but if you haven’t we will consider your application if you have experience of working in a fast paced environment with a focus on performance.

You will:

  • Be a strong communicator with the ability to adapt your style to each customer
  • Enjoy working to and exceeding performance targets and closing sales
  • Be energetic and have a positive approach to problem solving
  • Have the ability to manage your own workload, be organised and understand how to prioritise
  • Need a broadband upload and download speed of at least 5 mbps. If you’re not sure what your internet speed is you can check it by ‘googling’ internet speed test and select the ‘Run Speed Test’ button.

What’s in it for you?

You can expect to receive full training and the support until you’re fully competent in the role. Your training will be based in a virtual classroom and some on the job – at every stage of the training we’ll make sure you’re happy and confident with what you’ve learnt. We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training we will provide valuable in-role development, you’ll also have opportunity to attain accredited industry qualifications.

  • You will also receive a wide range of benefits:
  • You’ll start on 22 days’ holiday (plus bank holidays) and this will increase with your length of service
  • If you need more holiday you have the option to buy up to 3 additional days
  • And you will never have to work on your birthday!
  • Life Assurance to the value of 4 times your basic salary
  • Company pension scheme
  • We give you access to a discount site for things like eating out, health and leisure, family fun and more
  • Access to hundreds of pounds’ worth of health care and treatments via our Health Cash Plan
  • You’ll also get access to the 24/7 Employee Assistance Programme.

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Customer Consultant - Sales  

Customer Operations  
Home Based  

Salary: Up to  £25,000 dependent on experience 

Location: Home-based

About the Team

Please note due to current situation in relation to Covid-19 our offices are currently closed and therefore our interview processes have been adapted to allow recruitment to continue virtually.

These roles will be predominantly home-based. If you are  successful we will provide you with the necessary, IT equipment to carry out your role from the comfort of your own home. You will be required on occasions to travel to one of our offices for meetings etc. and so you will ideally live within an hour of one of our offices in Bristol, Southampton, or Torquay.  

Brightside is a fun and fast paced financial services business.

We pride ourselves in delivering great results through a combination of hard work, collaboration, and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It’s about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.

About the Role

  • Your main place of work will be at home. There will be some requirement to travel to our office if required for meetings etc. and therefore you will need to live within an hour of one of our offices in Bristol, Southampton, or Torquay.
  • You’ll spend your time speaking to potential customers over the telephone, generating new business sales and helping them renew their existing policies.
  • Sharing your knowledge on our insurance products and giving interested customers real reasons to buy
  • Identifying opportunities to offer additional products and services
  • It’s a fast-paced environment, so you’ll be the kind of person who thrives on busy days, converting leads, upselling and working to targets.
  • This a varied role, as all our customers have individual needs and therefore require bespoke insurance policies that meets their individual circumstances
  • You’ll work a 37.5-hour week. Our opening hours are Monday to Thursday 9am-7pm, Friday 9am-5.30pm and Saturday 9am – 1pm. You will be required to work one late shift per week from 10.30am – 7pm and one in four Saturdays from 9am – 1pm.

About you

It goes without saying that you will be at your best when you are helping customers by delivering exceptional service. Ideally you will also have experience of working to targets in a sales-based environment but if you haven’t we will consider your application if you have experience of working in a fast paced environment with a focus on performance.

You will

  • Be a strong communicator with the ability to adapt your style to each customer
  • Enjoy working to and exceeding performance targets and closing sales
  • Be energetic and have a positive approach to problem solving
  • Have the ability to manage your own workload, be organised and understand how to prioritise
  • Need a broadband upload and download speed of at least 5 mbps. If you’re not sure what your internet speed is, you can check it by ‘googling’ internet speed test and select the ‘Run Speed Test’ button.

What’s in it for you?

You can expect to receive full training and the support until you’re fully competent in the role. Your training will be based in a virtual classroom and some on the job – at every stage of the training we’ll make sure you’re happy and confident with what you’ve learnt. We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training we will provide valuable in-role development, you’ll also have opportunity to attain accredited industry qualifications.

  • You will also receive a wide range of benefits:
  • You’ll start on 22 days’ holiday (plus bank holidays) and this will increase with your length of service
  • If you need more holiday you have the option to buy up to 3 additional days
  • And you will never have to work on your birthday!
  • Life Assurance to the value of 4 times your basic salary
  • Company pension scheme
  • We give you access to a discount site for things like eating out, health and leisure, family fun and more
  • Access to hundreds of pounds’ worth of health care and treatments via our Health Cash Plan
  • You’ll also get access to the 24/7 Employee Assistance Programme.

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